1. Scope and current features
This policy covers stillwellai.com and the Stillwell iOS app. Apple and Google sign-in are connected to real accounts. AI generation, voice cloning, purchases and cross-device content synchronization remain demonstrations; demonstration results do not represent delivered cloud services. We will update this policy and obtain consent where required before introducing new personal-data processing.
2. Account, device and connection information
When you choose Apple or Google sign-in, we receive the provider account identifier and the name, email or profile image you authorize the provider to share. Apple may supply a relay email address. We do not receive your Apple or Google password. Account operation and security require sessions, sign-in and update timestamps, an app-generated installation identifier, platform and language. Infrastructure also processes IP addresses, request paths, timestamps, browser or device information and necessary error logs when you access the service.
3. Your content and local storage
Demonstration text, preferences, generated records, demonstration credits and membership state are primarily stored in your browser or app on the current device. Signing in does not mean this content has been uploaded or synchronized. Clearing site data, uninstalling the app or changing devices may lose local content. Website previews use browser speech capabilities, whose processing depends on your device, browser and speech service. No third-party AI text-generation or voice-cloning service is currently connected.
4. Why information is used
Account details authenticate and identify accounts and maintain sessions. Device and connection details support operation, security and troubleshooting. Local content restores your experience on the same device. Support messages and attachments you voluntarily send are used to address your request. We do not sell personal information. The current product has no advertising or cross-app advertising tracking.
5. Providers and sharing
Apple and Google authenticate the sign-in method you choose. Cloudflare hosts the website, API and account database and provides network and security services. Google mail services process messages you send to our published Gmail support address. Information is shared only as needed to provide these services; providers processing it on our behalf are expected to protect it for the relevant purpose under applicable privacy requirements with protection comparable to this policy. Necessary information may be disclosed for lawful requirements, security or protection of legal rights. Providers may process data in different countries or regions under their policies and applicable law.
7. Permissions and sensitive information
The current experience does not need contacts, precise location or Apple Health data. Voice-cloning recording and remote push notifications are not enabled. Any future feature needing microphone, notification or health-data access will explain the purpose and request appropriate permission before use. Avoid submitting unnecessary identity documents, payment-card details, medical records or other sensitive information in demonstration text or support messages.
8. Retention, correction and deletion
Account and session information is retained as needed for account service, security and legal obligations. You may email us to request access, correction, export or deletion of account-related data; we will perform necessary identity checks and explain the handling process. Records required by law or reasonably needed for security may be retained for the necessary period with restricted use. Local content must also be cleared on the relevant devices. See the Account & Data Deletion page for details.
9. Security
We use HTTPS transport, system secure storage for app credentials and restricted access to server credentials. No network transmission or storage system can guarantee absolute security. Contact Stillwell promptly about an account or privacy issue, and do not share passwords, verification codes or session credentials.
10. Children
Stillwell is not directed at children under 13. Minors should use it with a guardian and meet local requirements for consent to data processing. If a guardian believes a child has provided personal information, contact our support address so we can investigate and handle a deletion request.
11. Updates and contact
Changes to information categories, uses or service providers will be reflected here with an updated effective date. A policy update alone does not authorize a feature requiring additional consent. Use the Stillwell support email below for privacy questions, withdrawal of relevant consent or data requests.
Contact Stillwell
Send support, privacy, access or deletion requests to the email below. Describe your issue and sign-in method. Never send passwords, verification codes or session tokens.
henriettaiarmstrongl73@gmail.comThe email link opens your mail app. We receive a request only after you send the message yourself.